RETURNS & POLICIES
We are confident you will be happy and love your Blvd Jewelry purchase, but if you decide your piece is not right for you, please reach out to us within 10 days of delivery to initiate a return (*Exclusions apply) Return or exchange authorization will only be granted to eligible items. Items must be returned unworn, in original packaging and shipped within 5 days of receiving return authorization code, no exceptions. We will not accept returns or exchanges that are not authorized and/or shipped within 15 days of delivery. We will not accommodate any subsequent returns or exchanges once an exchange has been processed on an order. Once a piece is exchanged, it is final sale.
Return Exclusions:
We will NOT authorize or accept returns/exchanges of any kind for the following items:
- Personalized: Any piece that includes initials or numbers (single or multiple); engraved items; name necklaces/pendants
- Bead Bracelets
- All Earrings for sanitary reasons
- Items purchased during a sale
- All international orders
Please note:
Shipping is a service and will not be refunded if items are returned (If a free shipping promo was utilized at time of purchase, standard shipping fee will be deducted from refund once your return is processed)
We will NOT authorize or accept exchanges of any kind for the following items:
- Personalized: Any piece that includes an engraving (single or multiple)
- All items from our Bead Collection
- All earrings for sanitary reasons
Please email info@BLVDjewelry.com with your order number to initiate an exchange, and we will reply within one business day with instructions.
In the event that your package arrives with extensive visible damage, appears tampered with or is the wrong order, contact us as soon as possible at info@Blvdjewelry.com.
If you believe your item arrived with a manufacturing defect please contact info@Blvdjewelry.com within 48 hours of delivery providing your order number, proof of defect (images) and we will advise on the next steps to resolve any issues.
Transit time and cost is to be decided by customer at checkout. We ship using USPS ground (3 to 5 days in transit, not insured), UPS Ground (1 to 5 business days in transit), *UPS 2-day Air and *UPS Overnight (*UPS Express only ships on business days). We do ship to PO Boxes via USPS only. We will not be responsible for inaccurate shipping information entered at checkout, inaccurate method, any delay caused in transit, and any delivery issues once the item has been marked as “Delivered”.
USPS Ground | 3 to 5 days in transit (not insured) |
UPS Ground | 1 to 5 business days in transit |
*UPS 2-day Air | 2 days in transit |
*UPS Overnight | 1 day in transit |
Please note:
- Transit time does not account for production/processing time
- Shipping is a service and will not be refunded if items are returned (If free shipping promo was utilized at time of purchase, shipping fee will be deducted from your refund)
- If you would like signature added to delivery, please note this in the comment box at checkout
We do offer international shipping worldwide and offer multiple transit options, please note that USPS does take a few weeks for international transit and only tracks until it leaves the US, then its in the hand of your local post office and customs and not trackable vs. UPS which we offer as well and much quicker, typically 1-2 weeks and tracks all the way to you. Please note that all international orders are final sale.
We do not cover customs fees/duties. For international orders, you will be asked to cover fees/duties at checkout, or when your order arrives in the destination country. Fees/duties are determined by each country individually, and Blvd Jewelry does not have control over the amount you are charged in customs fees/duties.
Please reach out to us within 24 hours of purchase, unless already shipped, in order to process a cancellation. Any requests there after may not be honored due to our production and fulfillment process.